OCS Holdings, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (ocs-holdings.com, oogley.net, glider.oogley.net, and affiliated domains), use our services, or otherwise engage with OCS Holdings and its affiliates (collectively, the "Services").
By accessing or using the Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Services.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Information"). Categories include:
- Identifiers: Name, email address, IP address, account username.
- Personal records: Billing address, payment information (processed by third-party providers).
- Commercial information: Products or services you inquire about or use.
- Internet or electronic activity: Browsing history, search history, clicks, device information (browser type, operating system, device ID).
- Geolocation data: Approximate location derived from IP address.
- Inferences: Profiles or preferences drawn from your activity to improve our Services.
We do not intentionally collect sensitive personal information (e.g., health, racial/ethnic origin, biometric data) unless required for a specific service with your explicit consent.
2. How We Collect Your Information
- Directly from you: When you create an account, fill out forms, subscribe to services, or communicate with us.
- Automatically: Through cookies, web beacons, server logs, and similar technologies when you visit our sites.
- From third parties: OAuth providers (Google), analytics services, or public sources.
3. How We Use Your Information
- To provide, operate, maintain, and improve the Services.
- To process transactions and send related information.
- To communicate with you (responses to inquiries, updates, and marketing with your consent).
- To personalize your experience and deliver relevant content.
- For analytics, research, and internal reporting.
- To comply with legal obligations, enforce our Terms, prevent fraud, and protect rights and safety.
4. How We Share Your Information
- Service providers: Vendors who perform functions on our behalf (hosting, payment processing, email delivery, analytics) under contractual data protection obligations.
- Affiliates: Within the OCS Holdings family of companies for operational purposes.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
- Legal requirements: To comply with court orders, subpoenas, or government requests.
- With your consent: Or at your direction.
We do not sell Personal Information as defined under California law (CCPA).
5. Data Retention
We retain Personal Information only as long as necessary for the purposes outlined, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and jurisdiction.
6. Cookies and Tracking Technologies
We use cookies and similar technologies for functionality, analytics, and authentication. You can manage preferences through your browser settings. Third-party analytics partners (e.g., Cloudflare) may collect data across sites.
7. Your Rights and Choices
Depending on your location, you may have rights including:
- Access, correction, deletion, or portability of your data.
- Opt-out of certain processing.
- Non-discrimination for exercising rights.
California residents: You have specific rights under the CCPA including the right to know, delete, and opt-out of sale.
EU/UK residents: You have rights under GDPR including objection to processing and complaint to a supervisory authority.
To exercise your rights, contact us at [email protected].
8. Data Security
We implement reasonable administrative, technical, and physical safeguards (encryption, access controls, secure servers) to protect Personal Information. However, no system is 100% secure. We cannot guarantee absolute security.
9. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect Personal Information from children. If we learn we have collected such data, we will delete it promptly.
10. International Transfers
OCS Holdings is based in the United States. If you are outside the U.S., your data may be transferred to and processed in the U.S. We use appropriate safeguards where required by law.
11. Changes to This Privacy Policy
We may update this Policy from time to time. The "Last Updated" date at the top indicates changes. We will notify you of material changes by posting the new Policy. Continued use after changes constitutes acceptance.
12. Contact Us
For questions, requests, or complaints about this Privacy Policy:
OCS Holdings, LLC
Email: [email protected]